The Rim Shop & Tires

SHAME Did not buy original rims here, needed a repair. Had an incident where I cracked my rim, called around Rim Shop had the rim I needed but needed to be ordered. They told me the tire looked good but were going to remove from rim to make sure. Well sure enough the tire is no good have to replace quoted at 240 for just tire. Good thing I had warranty at Walmart, well I took the tire in to get replaced. Turns out the tire is good, it was placed back on truck no problems. So basically Rim Shop told me it was a bad tire when it was perfectly fine. SHAME on u.

NOT RECOMMENDED!! In January 2023, I bought 4 new tires, Hancock. One of the tires has a golf ball size on the side. I called and they told me because I hit something very hard and will not cover by the store warranty. I am the only driver and I do not remember being hit anything hard. So disgusting! What a pile of trash! Please don't go there. It's worth going to get your tires from Sam's Club or Costco.

I gave five stars 3 years ago but now that I look under my bed of my truck these guy have drilled holes in two different spots for my wireless one helper bags. Also cut off my bump stops and didn’t clean off the cut marks and didn’t paint it so now I have rust on my gram so thanks guys so saying this I wish I would of check it out sooner and went back

BEWARE!! DEFECTIVE RIMS i spent $5000 on some rims & tires here and one of the rims out of nowhere driving down with my kids no more than 50 MPH shuttered this could've have caused a mayor road accident and or result in serious injuries.I took it back to shop & they dont want to be held responsible for the extremely bad quality ! its not worth do not spend your money here !! I want to make all customers out there aware of this people DO NOT BUY from this shop!

Make sure you take a picture of your wheels before they service them. I got my SUV back with all 4 wheels scratched after they replaced all four tires. Also make sure they install the correct wheels, example...I send my wife to get tires on our suv. She returns with passenger car tires!.... Why would you install passenger tires on a heavy truck. I don't think they know the difference between passenger vs light truck tires.... I'm currently waiting for Nacho to answer me back on how he plans to fix my wheels.

Came here today to mount & balance 1 tire. Nacho mounted it pretty quick & then charged me $20. He told me to install the tire in my car I’d have to wait 15-20 minutes which I was okay with I got here at 6:00pm I’m currently in my car still waiting it’s 7:50 pm currently as I’m writing this review. It’s been approximately 2 hours waiting. I asked one of the guys upfront and he told me to just take it and do it myself. That’s how you treat your customers? It’s already an inconvenience that I have to wait 2 hours and they want me to go do it myself. I wouldn’t mind doing something myself but the whole point of coming here was so they can do the service for me that’s what I pay for. Especially if it’s just 1 tire it’s just 1 tire they can install it in less then 5 minutes. I was here first then the other 3 guys and now I’m the last one here & they finally installed the tire after 2 hours of waiting. Never coming back here again. I don’t mind waiting but they were basically telling me to leave & go do it myself. I’m sure you’d agree that’s bad customer service